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At KompleteBiz, we prioritize the privacy and security of your personal and business data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our all-in-one business management platform (including Account, HRM, CRM, and Project Management tools).
This policy applies to all users of KompleteBiz’s services, whether accessed via our website, mobile app, or desktop application. By using KompleteBiz, you agree to the terms outlined in this policy.
To provide and improve our services, we collect the following types of information:
Contact Details (Name, Email, Phone Number, Business Address)
Account Credentials (Username, Password, Security Questions)
Payment Information (Billing Details, Transaction History – processed securely via PCI-compliant gateways)
Employee & HR Records (Salaries, Attendance, Performance Data)
Customer & CRM Data (Client Interactions, Sales Leads, Support Tickets)
Project & Operational Data (Tasks, Deadlines, Team Collaborations)
Device Information (IP Address, Browser Type, Operating System)
Log Data (Access Times, Feature Usage, Error Reports)
Cookies & Tracking Technologies (See Section 7 for details)
We process your information for the following purposes:
Service Delivery: To provide and maintain KompleteBiz’s features (e.g., payroll processing, CRM tracking).
Improvement & Analytics: To enhance functionality, fix errors, and analyze usage trends.
Security & Fraud Prevention: To detect and prevent unauthorized access or fraudulent activities.
Communication: To send service updates, support responses, and (with consent) marketing offers.
Legal Compliance: To meet regulatory obligations and respond to lawful requests.
KompleteBiz does not sell your data. We may share information only in these cases:
Service Providers: Trusted vendors (e.g., cloud hosting, payment processors) who assist in delivering our platform.
Legal Requirements: If required by law (e.g., court orders, tax audits).
Business Transfers: In case of a merger, acquisition, or asset sale (with user notification).
We ensure all third parties adhere to strict data protection agreements.
We implement industry-leading safeguards, including:
Encryption: Data transmitted via SSL/TLS; sensitive data encrypted at rest.
Access Controls: Role-based permissions and multi-factor authentication (MFA).
Regular Audits: Security assessments to identify and address vulnerabilities.
Breach Protocol: Immediate investigation and user notification in case of a data incident.
You can:
Access/Correct Data: Update account details via your KompleteBiz dashboard.
Opt Out of Marketing: Unsubscribe from promotional emails.
Request Deletion: Ask us to erase your data (subject to legal retention requirements).
Disable Cookies: Adjust browser settings to limit tracking (may affect functionality).
We use cookies to:
Authenticate Users (e.g., login sessions).
Analyze Traffic (e.g., Google Analytics for improving UX).
Personalize Ads (optional; managed via cookie preferences).
KompleteBiz may link to external sites (e.g., payment gateways). We are not responsible for their privacy practices—review their policies separately.
We retain your data only as long as necessary:
Active Accounts: Until deletion is requested.
Legal Requirements: Certain records (e.g., invoices) kept for compliance.
KompleteBiz adheres to:
GDPR (EU): Right to access, portability, and erasure.
CCPA (California): Right to opt out of data sales.
Other Jurisdictions: Local laws where we operate.
Submit requests via [Privacy Request Form] or email [privacy@kompletebiz.com].
We may revise this policy periodically. Changes will be posted here with an updated “Last Revised” date. Material updates will be notified via email or in-app s.